hi! how can we help you?

Products Questions

We have 0.6–2.0 cu. ft. options, from compact to family-sized.

Yes—countertop models are ready to use; over/under-cabinet kits include hardware.

Compatible with Alexa and Google Assistant (check product specs for details).

Yes, all models meet EPA energy standards to reduce power use.

Currently, accessories are not sold separately—focus on core appliance quality.

Payment Questions

We only offer Cash on Delivery (COD) for all orders.

No—full payment is collected upon delivery.

No, only cash is accepted for COD transactions.

No—COD is free; only the product price applies.

Our delivery team will provide a receipt after cash payment.

Privacy Questions

We only keep order details (name, address) for delivery—no long-term storage.

No—your personal information is never sold or shared.

Yes—we use encrypted systems to protect all customer data.

No—COD means no payment info is stored on our servers.

Yes—contact support to remove your order/delivery details anytime.

Refund Questions

Full refund within 30 days if the microwave is faulty (proof required).

No—refunds are only offered for defective or damaged items.

5–7 business days after defective product inspection.

Yes—return the item with original packaging for refund approval.

Yes—we cover return shipping costs for eligible refund requests.